All products are guaranteed to be free of manufacturing defects at the time of purchase. The Limited warranty period lengths vary by product components. This is a limited warranty on product, material and manufacture of our product components. The warranty coverage commences on the original date of purchase. Customers are eligible for either one repair or replacement per purchase. The warranty is not transferable and is voided if the product is modified in any way by the purchaser (examples: cut holes, sewing, welding or screwing attachments onto the metal parts, etc.), or not used as directed. Warranties only apply to purchases made and shipped within the continental USA and Canada. The product must be properly installed, secured, maintained, and utilized for the purpose it was intended. During installation, use, and removal, care must be taken not to damage any personal property that our product mounts onto. You must ensure that you have proper mounting space and attachment mounts per our installation guidelines to use this product. Remove any loose items or in the way objects before installation and use care when tightening straps when securing or adjusting the product.
Limited Warranty and Guarantees:
- 30 Days: Full Product Replacement or Money Back Guarantee
- 1 Year: All Consumable Fabric-Type Parts (Chairs, Straps and Bag)
- 1 Year: All Hardware components (Push/Pull Pins, Cams, Carabiners, Screws)
- 3 Years: All Metal Parts (Aluminum and Stainless Steel)
Limited Warranty does not cover:
Any lost parts or components. Damage from high winds, extreme weather, or acts of nature. Tears from sharp objects or corners of metal objects, boats, piers, including friction or tension tears. Water damage from leaking, tears, or other damage resulting from water pooling in bag during storage. Any damage from customer modifications, misuse or abuse. Normal wear, weather soiling, or stains from environmental pollution. Damage caused by animals, rodents, or insects. Damage resulting from any usage at speed, trailering, in high winds, with Frame and Swings improperly secured, or from debris hitting the product.
Damage to boats, piers or any other property resulting from failure to install, use or remove our product correctly in accordance with our installation instructions. Material color fading is not covered under warranty. Product purchased from unauthorized 3rd party sellers, closeout" sales or items sold "AS-IS” are not covered by Sea Dragon Swings Limited Manufacturer Warranty.
Customer agrees to indemnify and hold harmless Sea Dragon Swings, Inc. any damaged caused upon a third party due to customers failure to use product properly.
This warranty is expressly limited to the repair/replacement of the product at the sole discretion of the manufacturer. In no event shall the seller or manufacturer be liable for any direct, indirect, punitive, incidental, or special consequential damages to property or life whatsoever arising out of, or connected with, the use or misuse of our products. Warranty policy is subject to change at the discretion of Sea Dragon Swings.
To Initiate a Claim
If you are experiencing an issue with one of our products or components and believe it may qualify for a warranty claim, please contact us at:
In order to initiate a claim, you will need the following information: proof of purchase, "Bill To" name on invoice/receipt, date of purchase, valid address to ship to, and detailed photographs of the warranty damage.
Please do not return or send packages to Sea Dragon Swings without prior authorization. Sea Dragon Swings cannot accept any packages freight collect or COD. All packages must be paid for prior to shipping. Any returns must be inspected before final decisions are made on possible claims. Note that for verified warranty claims, the manufacturer will replace or repair the item at their sole discretion.